These Terms & Conditions (“Terms”) govern your use of the AN Handicrafts website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these Terms.

1. General
• AN Handicrafts (“we,” “our,” “us”) manufactures and sells brass and metal products.
• We reserve the right to update, modify, or change these Terms at any time without prior notice.
• Continued use of the website constitutes acceptance of the updated Terms.

2. Use of Website
• You agree to use the website for lawful purposes only.
• You may not attempt to interfere with the website’s security, data, or functionality.
• All content, images, and designs are owned by AN Handicrafts and cannot be copied, modified, or used without written permission.

3. Product Information
• We aim to provide accurate product descriptions, dimensions, and images.
• Minor variations in color, texture, or finish may occur due to handmade processes or screen differences.
• Prices listed on the website are subject to change without notice.

4. Orders & Payments
• By placing an order, you confirm that all details provided are accurate.
• Orders are accepted only after payment is successfully processed.
• We use secure third-party payment gateways; we do not store card or payment details.
• In case of pricing or stock errors, we reserve the right to cancel or modify an order and notify you accordingly.

5. Shipping & Delivery
• Shipping timelines vary based on location and product availability.
• Delays may occur due to courier issues, holidays, or unforeseen circumstances.
• Any customs duties or additional charges (for international orders) must be paid by the customer.

6. Returns, Refunds & Replacements
• Returns or replacements are accepted only for damaged, defective, or incorrect products.
• Customers must inform us within the specified time frame mentioned in our Return Policy.
• Products must be unused and in original condition for eligibility.
• Refunds are processed after inspection and approval.

7. Cancellation Policy
• Orders can be cancelled before dispatch.
• Custom or personalized orders cannot be cancelled once production has begun.

8. Intellectual Property
• All trademarks, logos, product designs, images, and brand materials belong to AN Handicrafts.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability
• We are not liable for any indirect, incidental, or consequential damages arising from website usage or product purchase.
• Our liability is limited strictly to the amount paid for the product.

10. Third-Party Links
• The website may contain links to third-party sites.
• We are not responsible for their content, services, or policies.

11. Privacy
• Any personal information shared is handled as per our Privacy Policy.
• By using our website, you consent to the collection and usage of data described in that policy.